About This Privacy Notice
This Privacy Policy describes how Realcoderz Inc (“Realcoderz”, “Vizenta AI”, “we”, “our”, or “us”) collects, uses, processes, stores, protects, and discloses personal information when you use:
The Vizenta AI software-as-a-service platform (“Platform”)
The Vizenta AI mobile application (“App”)
Any related products, services, communications, or interactions (collectively, the “Services”)
By accessing or using our Services, you agree to this Privacy Policy.
1. Who We Are
Realcoderz Inc is a technology company providing AI-powered risk monitoring, analytics, and automation solutions through the Vizenta AI platform.
Depending on your jurisdiction, Realcoderz may act as:
Data Controller – when we determine how and why personal data is processed
Data Processor – when we process data on behalf of enterprise clients
We collect information in the following categories:
2.1 Information You Provide Directly
Name
Email address
Phone number
Company name
Job title
Account credentials
Billing and payment details
Communications and support requests
SMS opt-in preferences
2.2 Information Collected Automatically
When you use our Website, Platform, or App:
IP address
Device information
Browser type
Operating system
Usage logs
Clickstream data
Session duration
Cookies and tracking technologies
2.3 Information Processed Through the Platform
Depending on client configuration, Vizenta AI may process:
Video feeds from CCTV systems
AI-generated analytics and metadata
Biometric-related identifiers (if enabled by client)
Attendance logs
Risk alerts and event data
Operational performance data
Important:
When enterprise customers upload video or employee-related data, Realcoderz acts strictly as a Data Processor, and the client remains the Data Controller responsible for obtaining required consent.
We use personal information to:
Provide and operate our Services
Deliver AI analytics and monitoring features
Authenticate users and manage accounts
Process payments
Send service-related notifications
Improve product functionality and performance
Detect fraud, abuse, or security incidents
Comply with legal obligations
Send marketing communications (with consent)
We do not sell personal data.
For users in the European Economic Area (EEA), UK, or similar jurisdictions, we process data based on:
Contractual necessity
Legal obligation
Legitimate interests
Consent (where required)
If facial recognition or biometric features are enabled:
Data is processed only as configured by enterprise clients
We do not independently use biometric data
Processing is limited to authorized purposes
Retention is controlled by the client
Where required (e.g., BIPA compliance), clients are responsible for obtaining written consent from individuals.
We use cookies and similar technologies to:
Maintain session security
Analyze traffic and performance
Improve user experience
Support marketing efforts
For detailed information, refer to our Cookie Notice:
https://vizenta.ai/cookies
You may disable cookies via browser settings, though some features may not function properly.
We may share information with:
7.1 Service Providers
Cloud hosting providers
Payment processors
Analytics providers
SMS/email service providers
7.2 Enterprise Clients
Where users are employees or authorized users of a client organization.
7.3 Legal Authorities
When required by law, subpoena, or regulatory obligation.
We do not sell personal data to third parties.
We retain personal information:
As long as necessary to provide Services
As required by contractual agreements
To comply with legal obligations
Until deletion is requested (subject to regulatory requirements)
Enterprise clients control retention of platform-processed data.
We implement industry-standard safeguards, including:
Encryption in transit and at rest
Role-based access control
Secure cloud infrastructure
Regular security audits
Access logging and monitoring
However, no system is 100% secure.
Your information may be transferred and processed in countries outside your residence.
Where required, we implement safeguards such as:
Standard Contractual Clauses (SCCs)
Data Processing Agreements (DPAs)
Adequacy decisions
Depending on your location, you may have rights to:
Access your personal data
Correct inaccurate information
Request deletion
Restrict processing
Object to processing
Data portability
To exercise your rights, contact:
contact@vizenta.ai
We may verify your identity before processing requests.
Our Services are not directed to individuals under 18 years of age.
We do not knowingly collect personal data from children.
Our Website may contain links to third-party websites.
We are not responsible for their privacy practices.
We may update this Privacy Policy periodically.
Material changes will be notified via:
Website notice
Email notification
In-app notification
Your continued use of Services constitutes acceptance of the updated policy.
If you have any questions regarding this Privacy Policy:
Realcoderz Inc
Website: https://www.vizenta.ai
Email: contact@vizenta.ai
Address:
US Headquarters
Realcoderz Inc
12110 Sunset Hills Rd, Suite 600
Reston, Virginia, USA
📞 +1 (571) 617-5574
Global Delivery & Innovation Center
Realcoderz Inc
806, Tower 2, Plot No. 22
Assotech Business Cresterra, Sector 135
Noida, Uttar Pradesh 201305, India
📞 +91 95826 19310
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